Delivery of Building Material Services and Last Mile Service (2023)

The delivery of building materials is a crucial aspect of the construction industry. Without timely and efficient delivery of building materials to job sites, construction projects can be delayed, causing significant losses in time and money. Last mile delivery has emerged as a game-changing solution to the challenges that traditional delivery methods have posed for the construction industry.

Last mile delivery refers to the final stage of the delivery process, where goods are transported from the transportation hub to the customer’s location. In the context of the construction industry, it refers to the delivery of building materials to the job site. The last mile delivery process has traditionally been characterized by manual processes, a lack of real-time tracking, and high transportation costs.

Read more: A Beginner’s Guide to Same-Day Delivery in Retail

Challenges of Traditional Delivery Methods

The traditional methods of delivery of building materials used in the construction industry have several challenges that hinder the efficient and timely delivery of building materials. These challenges include:

  1. Inefficiencies and delays caused by manual processes: Traditional delivery methods rely heavily on manual processes, which can lead to inefficiencies and delays. These processes include manual scheduling of deliveries, manual tracking of inventory, and manual documentation of deliveries. These manual processes can lead to errors and inaccuracies that can cause delays and additional costs.
  2. Lack of real-time tracking and visibility: Traditional delivery methods have limited tracking and visibility capabilities. This makes it difficult for customers to track their orders and for delivery companies to monitor the progress of their deliveries. This lack of visibility can cause delays and make it difficult for companies to respond to customer inquiries and complaints.
  3. High cost of transportation: The cost of transportation is a significant challenge for traditional delivery methods. Transportation costs include fuel costs, maintenance costs, and labor costs. These costs can be substantial and can make it difficult for companies to offer competitive prices while maintaining profitability.
Delivery of Building Material Services and Last Mile Service (1)

How last mile delivery is addressing these challenges

The last mile delivery process has undergone a significant transformation in recent years, thanks to the use of advanced technology. Last-mile delivery companies are leveraging technology to overcome the challenges posed by traditional delivery methods. Here are some ways in which the delivery of building materials is addressing these challenges:

  1. Use of advanced technology such as GPS tracking and routing software: Last mile delivery companies are using GPS tracking and routing software to optimize delivery routes, reduce delivery times, and improve efficiency. These technologies enable companies to track their vehicles in real-time, monitor traffic conditions, and make route adjustments to avoid delays.
  2. Utilizing drones and robots for faster and more efficient deliveries: Drones and robots are increasingly being used for last-mile delivery. They are fast, efficient, and can navigate through traffic and other obstacles. They are particularly useful for delivering small, lightweight packages and can significantly reduce delivery times and costs.
  3. Real-time updates and notifications for customers: Last-mile delivery companies are providing real-time updates and notifications to customers about their deliveries. Customers can track their deliveries in real-time and receive notifications about delivery times, delays, and other important information. This improves customer satisfaction and reduces the need for customer inquiries and complaints.

Read more: Why is the last mile delivery critical for supply chain?

The Adoption of Last Mile Delivery Solutions offers several benefits for construction companies

Last mile delivery solutions can provide several benefits for construction companies. With the use of advanced technology like GPS tracking and routing software, these solutions can optimize delivery routes, reduce delivery times, and enhance efficiency, resulting in increased productivity and quicker completion of construction projects. Additionally, last-mile delivery can significantly cut down transportation costs for construction firms by reducing fuel, maintenance, and labor costs. Moreover, real-time tracking and updates offered by these solutions can enhance customer satisfaction and loyalty, as customers receive regular updates about their deliveries, minimizing the need for inquiries or complaints. This improved customer experience can lead to increased repeat business and referrals.

Delivery of Building Material Services and Last Mile Service (2)

Examples of Successful Last Mile Delivery in the Construction Industry

Several companies in the construction industry have successfully implemented last mile delivery solutions. Here are some examples:

  1. Home Depot: Home Depot, one of the largest home improvement retailers in the world, has implemented a last-mile delivery solution that utilizes a fleet of delivery trucks equipped with GPS tracking and routing software. The solution has led to increased efficiency and productivity, reduced transportation costs, and improved customer satisfaction.
  2. Lowe’s: Lowe’s, another major home improvement retailer, has implemented a last mile delivery solution that utilizes robots for the delivery of building materials to job sites. The robots can navigate through traffic and other obstacles, reducing delivery times and costs. The solution has led to increased efficiency and productivity and improved customer satisfaction.
  3. Procore Technologies: Procore Technologies, a construction management software company, has partnered with last-mile delivery companies to offer their customers real-time tracking and updates on their deliveries. The solution has led to improved customer

Read more: Finding Affordable Local Courier Services for Express Parcel Shipping

Delivery of building materials, a crucial aspect of the construction industry in Canada

The delivery of building materials is a crucial aspect of the construction industry in Canada. Whether it’s lumber, concrete, or roofing materials, ensuring that they arrive at the construction site on time is essential for meeting project timelines and budgets. However, managing the logistics of building material delivery can be challenging for construction companies, especially when dealing with large volumes of materials.

This is where it’s here comes in. As a leading logistics provider in Canada, it’s here offers comprehensive building materials delivery courier services that can help construction companies streamline their operations and improve efficiency. With our state-of-the-art transportation network, we can provide fast and reliable delivery of building materials to construction sites across the country.

We also offer specialized equipment and handling solutions, such as flatbed trailers and crane services, to ensure that even the most challenging deliveries are completed safely and efficiently.

Read more: Canada Appliance Delivery Benefits

it’s here construction material delivery app

At it’s here, we understand that every construction project has unique requirements, and we work closely with our clients to provide customized solutions tailored to their needs. Our experienced team of logistics professionals is available 24/7 to provide support and assistance, ensuring that your building materials are delivered on time and in perfect condition.

By choosing it’s here for your building material delivery needs, you can focus on what you do best: building. Let us handle the logistics, so you can concentrate on completing your projects on time and on budget. Contact us today to learn more about our building material delivery services and how we can help streamline your construction operations.

Construction material delivery in Toronto

We provide construction material delivery in Toronto, as it ensures that necessary materials are delivered to construction sites in a timely and efficient manner. It involves transporting different types of building materials, such as concrete, lumber, steel, and other construction supplies, to the construction site.

With a reliable construction material delivery service in Toronto, construction companies can focus on completing the project without worrying about material transportation logistics. Timely delivery of materials also helps to ensure that construction projects are completed on time and within budget.

same day delivery building materials

Same day delivery of building materials is a convenient and efficient service for those in need of urgent supplies. With this service, customers can receive their materials on the same day they place their order, saving them time and allowing them to continue their construction work without any delays.

Same-day material pickup and delivery service are especially useful for contractors and builders who have tight deadlines and cannot afford to wait for materials to arrive. This service ensures that they have access to the necessary supplies when they need them, allowing them to complete their projects on time and on budget.


TAGS : Last Mile Delivery Outsourced Shipping


What is the meaning of last mile delivery service? ›

Last mile delivery refers to the very last step of the delivery process when a parcel is moved from a transportation hub to its final destination—which, usually, is a personal residence or retail store.

What is the last mile in construction? ›

“Last mile” refers to the final steps of the delivery process from a distributor, retailer, or facility to the consumer or job site.

What is the difference between last mile and fulfillment? ›

Last mile delivery is the final part of the order fulfillment process, where a product leaves the warehouse on the way to its final destination: the customer's home, in most cases. The key challenge of last mile delivery is to ship items as fast as possible while keeping expenses down.

What is the last mile delivery industry? ›

Last mile delivery, also known as last mile logistics, is the last leg of a journey comprising movement of goods from a transportation hub or warehouse to the final delivery destination. Last mile delivery aims to deliver items to customers as quickly as possible while minimizing company costs.

What is an example of last mile delivery? ›

Most last mile carriers have a fleet of vehicles that actually deliver the product(s) to the customer. An example of a last-mile carrier is Amazon, who has increased their last-mile efforts in order to increase delivery speed and in turn, customer satisfaction.

What is the difference between first mile and last mile delivery? ›

Simply put, first-mile delivery is at the start of the delivery portion of the supply chain and last-mile delivery is at the end of the supply chain. First-mile operations get the product from the manufacturer via a courier to a carrier. Last-mile operations finish when the order is delivered.

Why is last mile delivery so expensive? ›

The top factors contributing to the high cost of last-mile delivery cited by respondents include fuel (59%), address location (39%), labor (36%) and first delivery failure (34%). The speed to deliver is also a contributor, as only 44% of respondents reported that all or almost all of their deliveries are made on-time.

What are the different types of last mile? ›

There are two main types of last mile delivery: scheduled and on-demand. Scheduled is when a customer places an order to be delivered the next day, two days later or even a week later. On-demand delivery is when an order must be delivered the same day or even ASAP (such as food and restaurant delivery).

What is the last mile and why is it important? ›

The last mile is the distance a product travels from a logistics facility to the end user. Often the most expensive journey in the supply chain, the last mile itself is a relative distance that can be anywhere from a single block to 100 miles.

How do you handle last mile delivery? ›

5 Ways to Address Last-mile Problems in the Supply Chain
  1. Improve customer-warehouse proximity. ...
  2. Invest in technology for delivery optimization. ...
  3. Optimize delivery vehicle routes and dynamic vehicle routing. ...
  4. Communicate with customers in real-time. ...
  5. Implement an effective real-time delivery tracking system.

What is the most important for success in last mile delivery? ›

Communication, consistency and control are the foundations of a successful delivery partnership that will improve customer satisfaction and create repeat customers.

What is the opposite of last mile delivery? ›

Reverse last mile logistics” is the reverse of the last mile portion of shipping. This is the specific sector of operations that go from the customer back one step in the logistics process, usually to a warehouse or distribution center. This happens when a customer decides that they are going to return a product.

Who are the biggest companies in last mile delivery? ›

Circuit for Teams, Zipline, ShipBob, and Starship Technologies are among the top companies revolutionizing the last-mile delivery industry with advanced logistics and autonomous technologies.

What is last mile infrastructure? ›

Last-mile infrastructure is the physical part of a broadband network that serves as the final leg connecting the provider's network to a home or building – the hookup between the larger backbone of the network to the end point. To put it more simply, the last mile is where data bridges from infrastructure to device.

What is the cost associated with last mile delivery? ›

Last-mile delivery costs' comprise more than half of an organization's total shipping expenses (over 53%), with a recent study finding that an organization averages $10.10 per package while customers only pay $8.08.

Is last mile delivery part of logistics? ›

Last mile delivery, also known as last mile logistics, is the transportation of goods from a distribution hub to the final delivery destination — the door of the customer. The goal of last mile delivery logistics is to deliver the packages as affordably, quickly and accurately as possible.

How long is final mile delivery? ›

Key Takeaways. The final or last mile delivery is the last part of the shipping process, but it is the most crucial part. It can take around three to ten business days before getting the package to the receiving customer. It also took up more than half of the overall shipping cost.

What are the last mile delivery companies in United States? ›

Top 6 Last-Mile Delivery Companies in the U.S. to Watch in 2023. Legacy shippers such as UPS, USPS, and FedEx have dominated the chart of top last-mile delivery companies in the U.S. for decades. They deliver over 95% of all eCommerce orders in the United States.

What is the advantage of last mile? ›

Improved customer service

By adopting last-mile delivery to provide more delivery options, such same-day or next-day delivery, businesses may enhance the overall customer experience. Customers are more likely to purchase from a business again if it can deliver promptly and easily, which boosts customer retention.

What is the last mile problem? ›

In supply chain management, the last mile describes the difficult last part in the transportation of people and packages from hubs to their final destinations. Some of the problems of last-mile delivery include minimizing cost, ensuring transparency, increasing efficiency, and improving infrastructure.

What is the last mile also known as? ›

Last mile (telecommunications), the final leg of a telecoms network. Last mile (transportation), the final leg.

What is the most important aspect of last mile? ›

1. Auto-dispatch. Auto-dispatch is one of the essential features in any last-mile delivery logistics solution that helps in the hassle-free and efficient management of important assignments and on-demand orders for last-mile carrier companies.

What are the roles and responsibilities of last mile operations? ›

Promote, execute, and evaluate operational plans and schemes. Support HR with hiring when needed. Help develop a company culture that promotes top performance and high morale. Manage budgeting, recording, planning, and auditing.

What is the conclusion of last mile delivery? ›

Conclusion. Last mile delivery is a crucial part of the logistics process, and its efficiency can make or break a business. There are many factors to consider when trying to improve last mile delivery, but the most important thing is to focus on the customer experience.

What are the best practices for the last mile? ›

The best drivers stick to the route plan, keep their delivery stop time to a minimum, and immediately communicate when the route is not going to plan. A combination of tracking, alerting, in route information, and post-route coaching can enable every driver to be the best driver.

Is last mile delivery part of supply chain? ›

“Last mile” is a widely used phrase denoting the final step in the context of supply chain: the delivery of a product or service to the destination or end user.

What is the richest delivery company? ›

1. UPS
  • Annual revenue: $97.287 Billion.
  • Number of employees: 534,000.
  • Headquarters: Atlanta, GA.
Dec 16, 2022

Does FedEx use last mile delivery? ›

FedEx is testing electric carts for last-mile delivery in big U.S. and Canadian cities. FedEx plans to test electric carts to make deliveries on its signature Express routes in 10 U.S. and Canadian cities throughout 2022.

What are two last mile technologies? ›

Last-mile technology includes software platforms and delivery innovations, such as autonomous delivery vehicles (ADV), drones and robots, all working together to help reduce and eliminate delays.

What is an example of last mile technology? ›

While last mile technology includes everything from autonomous robots, drones, and trucks to big data analytics, sensors, and the blockchain, all share the same goal: to eliminating the friction points that cause delays and waste money along that all important final stretch in the delivery process.

What are last mile companies? ›

A last-mile delivery company specializes in the final leg of delivery for products and parcels. This type of company is vital for ensuring that goods make it to their intended destination, often delivering items within a specific timeframe and geographical area.

Who provides last mile logistics? ›

Or, in supply chain jargon, a last mile carrier is the company that transports inventory from a shipping hub to its final delivery destination. Common examples of last mile carriers in Canada include FedEx, UPS, DHL, Canpar. And in the U.S., examples of last mile carriers include USPS, FedEx, UPS.

How long does last mile take to deliver? ›

Traditional solutions for last-mile delivery often take as long as 5-10 business days. However, newer, innovative last-mile delivery services can solve the time-to-delivery problem. Same-day last-mile delivery is possible with dedicated, professional local couriers.

What are the cons of last mile delivery? ›

Cons of integrating final mile logistics

A significant downside to final mile logistics integration is mostly related to technology. Companies are finding it challenging to develop the right systems and models to enhance service while leveraging automation. It's even worse for same-day shipments.

Why is last mile delivery difficult? ›

What is the last mile problem? If you've ever tracked a package in real-time online and saw that it was “out for delivery” for what felt like forever, you already understand that the last mile problem is inefficiency. That's because the final leg of shipment typically involves multiple stops with low drop sizes.

How much of a cost is last mile delivery? ›

Last-mile delivery services account for 41% of all supply chain costs worldwide. (Statista) The average last mile cost per delivery for a small package to a high-density area is $10. The average last-mile cost per delivery for a large package to a low-density area is $50.


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